TIMOTHY ENGSTROM

Created a plan for discovering the distinct personna's of the OneHealth platform. Worked with our community to target users on platform and have them answer a series of questions. 

​

The answers were collated to form 2 distinct personna's.  Through these personna's we discerned the variable pathways a user could take and worked on developing programs that would heighten their experience and iron out any portions that were leading to unsuccessful behavior.